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Success Story: Shell Richardson

April 9, 2010

When you donate clothing, housewares, or electronics to Goodwill, chances are you’re happy to be able to unload your unwanted things without sending them directly into a landfill. But your contributions to Goodwill do so much more than just contribute to a “greener” society. When those donations are sorted, hung, and sold in our stores, 90 cents from every dollar of every sale goes directly to funding and support for our job training and employment programs.

Basically, every time you make a donation, you have a direct impact on the life of someone in your community. That makes you pretty awesome.

Here’s the story of someone who completely agrees: Shell Richardson.

After moving to North Carolina from New York, Shell couldn’t find a job. She ended up at the South Boulevard JobLink, where she learned about Goodwill’s Hospitality and Tourism Training program. She enrolled in the six-week course and graduated with three job offers!

“One of the things I appreciated the most about Goodwill is they really stress customer service. It is very important in the hospitality industry,” Shell says. “Goodwill gives you the tools to be successful.”

Now, more than three years later, Shell’s life has changed dramatically. She has a rewarding career as a sales coordinator for Hampton Inn University Place and is a proud home owner. Last May, she was recognized with the Good Work! Award at Goodwill’s Cornerstone Celebration; she even had a starring role in a Goodwill commercial.

(Want more Shell? Watch her accept the Good Work! Award at our Cornerstone Celebration here, view her commercial here, or click here to listen to an interview with her.)

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